Legal
Last updated: January 1, 2025
Important Notice: FlowPro Plumbing Network is NOT a plumbing company. We are a referral and lead generation service. When you call our number or interact with this website, your information may be shared with independent, licensed plumbing contractors in our network for the sole purpose of connecting you with local plumbing help. We do not sell your information to unrelated third parties.
FlowPro Plumbing Network ("FlowPro," "we," "us," or "our") is a referral service, not a plumbing company. We operate a website and phone referral network that connects consumers with independent, licensed plumbing professionals. This Privacy Policy explains how we collect, use, and handle information when you use our website or call our referral number.
We may collect the following types of information:
We do not collect your name, email address, or home address unless you voluntarily provide that information during a call.
We use the information we collect to:
When you call our referral number, your phone number and general location may be shared with independent plumbing contractors in our network so they can contact you about your plumbing needs. This is the core function of our service.
We do not sell your personal information to unrelated third parties for marketing purposes. We may share information with service providers who assist us in operating our website and referral platform, under strict confidentiality agreements.
We may also disclose information if required by law or to protect the rights, property, or safety of FlowPro or others.
Calls to our referral number may be recorded and monitored for quality assurance and training purposes. By calling our number, you consent to this recording. Calls are not sold or shared outside of our referral network and compliance obligations.
Our website uses cookies and similar tracking technologies to understand how visitors use our site and to improve the experience. We may also use third-party advertising tools (such as Meta Pixel or Google Ads tracking) to measure the effectiveness of our advertising. You can disable cookies through your browser settings, though some site features may not function properly as a result.
Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information we hold about you. To make such a request, contact us through the information on our website. We will respond within a reasonable timeframe.
We take reasonable steps to protect the information we collect from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website or services after changes constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your information, please reach out through the contact information available on our website.